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REPORT FRAUD

If you believe you have become the victim of fraud, please fill out this form. We will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to refund that money to you.
You should also contact your local police department to file a police report.

Please enter first name.
Please enter last name.
Please enter your first name.
First Name can only contain letters, spaces and '-'.
First names are limited to 25 characters.
Please enter your last name.
Last Name can only contain letters, spaces and '-'.
Last names are limited to 25 characters.
By entering my mobile phone number, I verify that the number provided is my mobile number. I consent to receive automated calls and text messages by or on behalf of Green Dot Bank at this number including messages about my account, no more than one marketing message per day, and information requests on my account. I understand and agree that I do not need to sign up for text messages in order to use the card. Msg & Data Rates May Apply. Text STOP to cancel.
Please enter a complete and valid mobile number.
To verify your identity and to create your Secure Login so you can use MoneyPak, please provide your home address.
Please use your home address. P.O. boxes not allowed.
Please enter your home address.
Please enter your street address.
Please enter your city.
Please enter your state.
Please select your state.
Please enter your zip code.
Please enter a valid email address.
Please enter your email.
Please enter a valid email address.
Scratch off the box to reveal your MoneyPak number on the back of the MoneyPak package.
Please enter your MoneyPak number
Select the reason for the suspected fraud.
Please select fraud type
Why did you decide to purchase a MoneyPak?
Please select reason for purchase
Please provide details on how you've become a fraud victim.

We must also receive proof of purchase for these recovered funds. We will contact you by phone or email within 5 business days if we are able to recover funds.

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